Something broke, the developer who built it is gone, and the “WordPress expert” you found wants a retainer before even looking. We do it the other way round: describe the problem, we diagnose, you get a quote — then we fix it.
Problems we fix routinely
- White screen of death, fatal errors and sites stuck in maintenance mode
- Hacked or malware-infected sites — cleanup, hardening and getting delisted from browser warnings
- Plugin and theme conflicts after updates
- Contact forms that stopped sending email
- WooCommerce checkout and payment failures
- Slow sites — real performance work, not just installing another caching plugin
- Broken layouts after a PHP or WordPress version upgrade
How emergency work runs
- You describe the symptom and send temporary admin or hosting access.
- We take a full backup before touching anything. Non-negotiable, every time.
- Diagnosis with a fixed quote — you approve before work starts.
- Fix, verify, document — what broke, what we changed, and how to avoid a repeat.
Ongoing care
If you’d rather never meet the white screen again: monthly maintenance covering updates, backups, uptime monitoring and small fixes. Ask about it after your first fix — most clients do.
Describe your problem — include your site URL and what changed right before things broke, if you know it.